Strategic Assessment – Explore Options to Improve the Efficiency and Effectiveness of Vehicle Safety Inspections

Published 4th November 2016

Implementing meaningful changes at the Department of Vehicle and Drivers’ Licensing (DVDL) is expected to refine driving-test and vehicle-inspection procedures, and enhance revenue collection. As part of Project Future’s ambition to achieve better outcomes and encourage public service innovation, a strategic assessment for these services tested a large range of options against their ability to improve the efficiency and effectiveness of Government operations, and to increase customer satisfaction.

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